Community Guidelines
Dropalo is built for useful local communication. Help keep it safe, respectful and trustworthy for everyone.
These guidelines apply to all users of the Dropalo app, web app and related services. By using Dropalo, you agree to follow these guidelines alongside our App Terms of Use.
Be useful
Share information that helps people understand, discover or coordinate around a place. The best Drops are timely, accurate and genuinely helpful to the people who receive them. Before you drop, ask yourself: would someone nearby benefit from this?
Be respectful
Do not harass, threaten, bully, intimidate or abuse others. Dropalo connects real people in real places — treat every interaction with the dignity and courtesy you would expect in person.
- No harassment or targeted abuse of individuals
- No threats of violence or intimidation
- No content designed to degrade, demean or humiliate others
- No discriminatory language or content based on race, gender, religion, sexuality, disability or any other protected characteristic
Do not post illegal or harmful content
Do not use Dropalo to share illegal, exploitative, hateful, violent, fraudulent or dangerous content of any kind.
- No content that promotes or facilitates illegal activity
- No violent, graphic or disturbing content
- No content that sexualises minors in any form — zero tolerance, reported immediately to relevant authorities
- No hate speech promoting discrimination against any group
- No content that encourages self-harm or harm to others
Respect privacy
Do not share someone else’s personal information, location, images or private details without their clear permission. This includes addresses, phone numbers, financial details or any information that could identify or endanger another person.
No spam or scams
Do not use Dropalo to manipulate, deceive, impersonate, phish, spam or defraud users. Keep Drops genuine and relevant to the place where they are dropped.
- No unsolicited commercial messaging or spam
- No impersonation of individuals, businesses or organisations
- No phishing attempts or fraudulent links
- No misleading or deliberately false information
Use safety features responsibly
Do not misuse reporting, alerts, SOS or emergency-related features. False reports or misuse of emergency functionality undermines the safety of the entire community and may be subject to account action or legal consequences.
Report concerns
If you see content or behaviour that appears unsafe, harmful or against these guidelines, report it through the app or contact support@dropalo.uk.
For child safety concerns, contact us immediately and we will act urgently. See our Child Safety Policy for more information.
Enforcement
Dropalo may remove content, restrict features, suspend accounts or take further action where users breach these guidelines or the App Terms of Use.
We reserve the right to cooperate with law enforcement and relevant authorities where content may be unlawful or where there is a risk of harm to individuals or communities.