Data Protection & GDPR
Dropalo is committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Dropalo UK LtdUK GDPR compliantThis page provides an overview of Dropalo’s data protection obligations. For full details of how we collect and use your data, please read our Privacy Policy.
Data controller
Dropalo UK Limited is the data controller for personal data collected through our services.
Registered office: 71–75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.
Contact: admin@dropalo.uk
Lawful basis for processing
We process your personal data on the following lawful bases under UK GDPR:
- Contract — processing necessary to provide the Dropalo service you have signed up for
- Consent — for location data, marketing communications and optional features
- Legitimate interests — improving our service, security and fraud prevention
- Legal obligation — where we are required to process data by law
Your rights under UK GDPR
- Right of access — request a copy of your personal data
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your personal data
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — receive your data in a portable format
- Right to object — object to processing based on legitimate interests
- Rights related to automated decision-making — not to be subject to solely automated decisions with significant effects
To exercise any of these rights, contact admin@dropalo.uk. We will respond within one calendar month.
Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. When you delete your Dropalo account, your personal data is permanently and immediately deleted from our servers. See our Privacy Policy for full retention details.
International data transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including Standard Contractual Clauses where applicable.
Complaints
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
We would appreciate the opportunity to address your concerns first — please contact admin@dropalo.uk before filing a complaint.
Contact our data team
Email: admin@dropalo.uk
Post: Dropalo UK Ltd, 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom.