Dropalo

Support Page

Got Feedback or Ideas for Dropalo?

We’re all ears!!! Your input can help shape the future of our platform. Feel free to share your thoughts on how we can improve.

📩 Contact Information:

For app problems or issues with the app: Let us know at
support@dropalo.uk.

Have cool ideas, feature requests, or recommendations? Reach out to us at
ideas@dropalo.uk.

🗑️ How Do I Delete My Dropalo Account?

You can delete your Dropalo account directly from within the app, ensuring an instant and automated process.

  1. ❌ How to Delete Your Dropalo Account

    If you wish to delete your Dropalo account, follow these steps:

    📱 Delete Your Account In-App (Instant Deletion)

    1.Open the Dropalo App on your mobile device.

    2.Log in to your account.

    3.Tap on your profile/user icon (top left or right of the screen).

    4. Go to Account Settings.

    5.Scroll down and select Delete My Account.

    6.Follow the on-screen instructions and confirm deletion.

    💡 Once confirmed, your account and all associated data will be permanently deleted immediately.

    📝 Request Account Deletion via Web (Alternative)

    If you are unable to access the app, you can request account deletion via our Account Deletion Page.

⚠️ Important Notes:

  • Once deleted, your account and all associated data cannot be recovered. This action is typically irreversible, and your data will be immediately deleted from the platform and our servers.
  • Dropalo does not retain your data for 24 months or any period after deletion—your information is permanently removed from our servers immediately.
  • If you need assistance with the deletion process, please visit
    Dropalo Support
    for instructions on how to delete your account, or contact us at
    support@dropalo.uk if you are having any issues. Please allow up to 48 hours for a response.

🎉 Join Our Community!

Become part of our vibrant community today and be part of the journey to make the world a little more local!

FAQs

Have questions about Dropalo? Explore our comprehensive list of frequently asked questions to find quick answers to common inquiries. Our FAQs cover various topics, from setting up your account to utilizing Dropalo’s features to their fullest potential. If you have a question, there’s a good chance you’ll find the answer here.

Privacy and Security:

At Dropalo, safeguarding your privacy and ensuring your security are our utmost priorities. Learn more about the measures we’ve implemented to protect your data and maintain secure communication within the app. Additionally, you’ll find information on how to report any security concerns or inappropriate content to us. Your safety on Dropalo is paramount.

Supported platforms & devices

Dropalo will be available on iOS, Android, Web and FluxOS (coming soon).

Dropalo has been tested and currently supports iOS 12.0 and up, Android 7.0 and up, and the latest versions of most major web browsers (Chrome, Firefox, Safari, and Edge).

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